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  • Eli Goldratt © Sam Kesteven Finding the 'Herbies' in global service processesBob Lillis says the principles for addressing bottlenecks in manufacturing, as outlined in business book The Goal 30 years ago, are just as valid for the management of global service processes.
  • Beer glasses clinking © Shutterstock Go drink beer with your suppliersFar from being a light-hearted suggestion, this is actually an essential component for securing collaborative working – although not with every supplier, says Jonathan O'Brien.
  • "The balance of power" illustration © Fernando Volkin Togni The balance of powerPost-recession we are entering a world of scarcity that will move the balance of power away from buyers into the hands of suppliers. Organisations that have nurtured customer of 
choice programmes will gain the most, says Rima Evans.
  • Delegates at NATO Summit 2014 © NATO Summit Wales 2014 Watching with interestThe economic recovery coupled with political instability has put the spotlight on interest rates. John Glen explains what the impact of a potential rise might have on businesses.
  • "Heir to the throne" illustration © Robert Ball Heir to the throneSkill shortages are a perennial problem for procurement leaders. Rigorous succession planning and building talent and opportunities within the organisation are very much part of the solution.
  • "It's time to measure up" graph 1 It's time to measure upThe findings from the inaugural ROSMA Performance Check show procurement 
must clarify its value to the c-suite. Anna Scott reports.
  • Birthday cake with 35 candle © Shutterstock A force to be reckoned withOn the 35th anniversary of 
Michael E Porter's How Competitive Forces Shape Strategy, his five forces continue to energise strategic 
thinking, says Dick Russill.
  • Engineers working on Rolls Royce turbine © Rolls Royce Performance principlesPerformance-based contracting emphasises outcomes and results when procuring products, aligning buyer and supplier incentives.
  • Three rulers © Shutterstock Meeting the benchmarkThe rise of outsourcing has required a change to the way companies measure themselves against peers. Here are eight considerations when choosing a provider.
  • "Being true to SRM" © Ikon Being true to SRMThe authors argue that SRM needs to manage all supplier interactions in relation to business objectives, drive desired behaviour at suppliers and achieve internal alignment – they describe this as TrueSRM.
  • Cars on a production line © iStock Turning your suppliers into assetsGot good relations with your suppliers? You should have, because there's money to be made from it, says John Henke.
  • Vegetable section in supermarket © iStock Sector focus: groceryThe UK grocery market is changing rapidly, driven by changing consumer spending habits as a result of the global downturn and the increasing popularity of new shopping options, 
Rima Evans reports.
  • Conductors' hands © Shutterstock Skilful conductorCarlos Mena, Remko van Hoek and Martin Christopher examine the four key factors that define transformational leaders and how they impact competitive advantage.
  • Mario Draghi © Shutterstock The spectre of deflationDeclining prices may sound like good news for buyers, but the prospect of deflation is a worry for governments, says CIPS economist John Glen.
  • High impact lossesWith supply chain risk a growing business issue, research suggests CPOs may need to reconsider their mitigation strategies, says Paul Snell.
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September 2014
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